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AI Support Chat

For paid app users only.

FAQ

Which cameras work with LocalEye?

All cameras that speak RTSP, RTMP, or ONVIF — practically all common IP cameras (Hikvision, Dahua, Reolink, Axis, UniFi, and many more). Only pure cloud cameras that communicate exclusively with the manufacturer's cloud can't be integrated — but that applies to any local solution.

Do I need special hardware, e.g. a Coral accelerator?

No. LocalEye runs on standard PC, server, or NAS hardware. You simply choose an AI model that suits your hardware — from a lightweight mini PC to a server with a large model.

Where are my recordings stored?

Exclusively with you: on your system's hard drive or a path of your choice (e.g. NAS). There is no cloud upload. LocalEye also works entirely without internet access.

What's included in the purchase price — and what costs extra?

The one-time purchase includes the full software with all features and unlimited cameras — permanently. Optionally, there's LocalEye Updates for automatic updates and new features. Without a subscription, your version simply continues to run unchanged.

How many cameras can I add?

Unlimited. There are no per-camera licenses. The practical limit is set only by your hardware.

Do I get notifications on my phone?

Yes — via the channel you already use: Telegram, WhatsApp, Signal, Microsoft Teams, Discord, email, or via webhook into systems like Home Assistant.

Can LocalEye recognize license plates?

License plate recognition is in development and will appear as one of the next features.

Is this GDPR-compliant?

LocalEye provides the technical foundation for this: local processing without third-country transfer, access only for you — and freely configurable retention periods, allowing you to directly implement, for example, the 72-hour deletion period recommended by supervisory authorities. As with any system, ensuring legally compliant implementation remains the operator's responsibility.

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